T.A.L.K.
T – Tell people how you feel. They cannot read your mind.
A – Allow someone to tell you how they feel.
L – Learn your communication weaknesses (No blaming, don’t be the yes man just to bring peace, distacter – stick to the subject, the computer? – always need too many details or over analyze everything)
K – Kindly listen, kindly respond – there is never a reason for rudeness – never